Policies
Non-Refund Policy:
Refunds will not be offered after a punch card has been purchased.
Exception: If a medical condition or injury prevents you from using your punch card at a later date, please contact us to discuss. If its something that will heal & you can come back at a later date, save your punch card (there is no expiry on the cards) If its a condition that prevents you from coming back at a later date, you will need to provide us with doctor's note outlining why the injury/condition affects your participation in classes & we can pro-rate a refund based on the amount of classes left on the punch card.
Class Cancellation Policy: Space is limited in both classes. If you are unable to make class, please make sure to cancel your registration AT LEAST an hour before class. So that if people decide to drop in last minute we know how many spots are left. If we continually get "no shows" this rule may change. We do highly recommend you calling or texting (250) 314-0011 to check on space if you have not registered, rather than just show up. IF THERE IS A WAITLIST PEOPLE WILL BE TURNED AWAY AT THE DOOR. We recommend that if you are on the waitlist, you do not come into the location to wait on standby. You can, however wait outside. If a space opens up you will be added to the class and notified via text message or email. Please be sure to update your contact information on MomoYoga and preferred contact method.
COVID PROCEEDURES:
Upon entering our location, please use the hand sanitizer provided at the front door.
Proceed to the instructor to be checked- in and grab your ripstix's if they are required, then set up your "drum kit" (your personal space - i.e. yoga mat) on the marked spots and stay there until class starts. Please practice and follow social distancing (at least 6 ft apart) the entire time while at the location.
Please come prepared to rock in appropriate workout attire, bring a yoga mat, have your water & sweat towel (if needed) on hand. If you have your own Ripstix, please bring them to use. If you do not have your own stix then you can use ours. Once you are done with used stix's, please put them in the "USED RIPSTIX'S" container for us to disinfect properly. **WE WILL NOT BE LENDING OUT OUR YOGA MATS AT THIS TIME. IF YOU DO NOT BRING A YOGA MAT, THEN YOU WILL BE UNABLE TO HIT THE FLOORS**
We will be spacing people out 8 ft apart just to be safe. Masks/shields are not required, but they are welcomed if you would like to wear one.
If you do not feel well, have a cough, fever or symptoms related to COVID-19, the common cold or flu – please do not book into classes or come to class until symptoms have fully cleared.
If you have tested positive for COVID-19 or have knowingly come into close contact with someone who has, we ask that you do not come into the studio for 14 days or until you have tested negative for COVID-19.
Practice personal responsibility and attend class at your own risk. If you are in a high-risk category or live with someone who is, we understand that returning to class may not be the right decision at this time. Even with increased health and safety protocols, you acknowledge and accept the additional risks associated with the global health pandemic of COVID-19
If you have travelled please follow government guidelines and do not return to class until it is deemed safe to do so.
Please note that we will be keeping track of who attends each class & your names/phone numbers will be given to the City of Kamloops (Aberdeen West Highlands Community Centre classes) for contract tracing purposes. The reason for this is so that if anyone tests positive that has been at that location then, the City can notify persons who may have been exposed to this risk.
Refunds will not be offered after a punch card has been purchased.
Exception: If a medical condition or injury prevents you from using your punch card at a later date, please contact us to discuss. If its something that will heal & you can come back at a later date, save your punch card (there is no expiry on the cards) If its a condition that prevents you from coming back at a later date, you will need to provide us with doctor's note outlining why the injury/condition affects your participation in classes & we can pro-rate a refund based on the amount of classes left on the punch card.
Class Cancellation Policy: Space is limited in both classes. If you are unable to make class, please make sure to cancel your registration AT LEAST an hour before class. So that if people decide to drop in last minute we know how many spots are left. If we continually get "no shows" this rule may change. We do highly recommend you calling or texting (250) 314-0011 to check on space if you have not registered, rather than just show up. IF THERE IS A WAITLIST PEOPLE WILL BE TURNED AWAY AT THE DOOR. We recommend that if you are on the waitlist, you do not come into the location to wait on standby. You can, however wait outside. If a space opens up you will be added to the class and notified via text message or email. Please be sure to update your contact information on MomoYoga and preferred contact method.
COVID PROCEEDURES:
Upon entering our location, please use the hand sanitizer provided at the front door.
Proceed to the instructor to be checked- in and grab your ripstix's if they are required, then set up your "drum kit" (your personal space - i.e. yoga mat) on the marked spots and stay there until class starts. Please practice and follow social distancing (at least 6 ft apart) the entire time while at the location.
Please come prepared to rock in appropriate workout attire, bring a yoga mat, have your water & sweat towel (if needed) on hand. If you have your own Ripstix, please bring them to use. If you do not have your own stix then you can use ours. Once you are done with used stix's, please put them in the "USED RIPSTIX'S" container for us to disinfect properly. **WE WILL NOT BE LENDING OUT OUR YOGA MATS AT THIS TIME. IF YOU DO NOT BRING A YOGA MAT, THEN YOU WILL BE UNABLE TO HIT THE FLOORS**
We will be spacing people out 8 ft apart just to be safe. Masks/shields are not required, but they are welcomed if you would like to wear one.
If you do not feel well, have a cough, fever or symptoms related to COVID-19, the common cold or flu – please do not book into classes or come to class until symptoms have fully cleared.
If you have tested positive for COVID-19 or have knowingly come into close contact with someone who has, we ask that you do not come into the studio for 14 days or until you have tested negative for COVID-19.
Practice personal responsibility and attend class at your own risk. If you are in a high-risk category or live with someone who is, we understand that returning to class may not be the right decision at this time. Even with increased health and safety protocols, you acknowledge and accept the additional risks associated with the global health pandemic of COVID-19
If you have travelled please follow government guidelines and do not return to class until it is deemed safe to do so.
Please note that we will be keeping track of who attends each class & your names/phone numbers will be given to the City of Kamloops (Aberdeen West Highlands Community Centre classes) for contract tracing purposes. The reason for this is so that if anyone tests positive that has been at that location then, the City can notify persons who may have been exposed to this risk.